Information you submit through the service request form
When you complete the service request form, we collect the details you enter:
- Your name
- Your phone number
- Your email address (optional)
- Your ZIP code
- The service you are requesting
- Any message or description you include about your chimney, fireplace, or dryer vent
Information automatically associated with your submission
Along with the details you enter, each service request is stored with the page address on this website from which it was sent and the date and time it was submitted, so requests can be handled accurately. To help prevent automated spam submissions, we also store a privacy-protected, irreversible identifier derived from the sender's IP address. This identifier cannot be used to identify you or to recover the original IP address.
Why we collect this information
We use the information submitted through the service request form for one purpose: responding to your service request and communicating with you about chimney, fireplace, and dryer vent services you have asked us about. We do not use form submissions for any other purpose, and submitting the form does not add you to a marketing list.
How your information is stored
Service request submissions are securely stored in the website's backend database. Public visitors to this website cannot view, change, or delete stored submissions; access is limited to the website's operator for handling service requests.
Spam prevention and security
The service request form includes basic spam-prevention measures: a hidden field that automated software is expected to fill in but people are not, and limits on how many requests can be sent from the same connection within a short period. Submitted values are also checked and cleaned before being stored. These measures are in place to keep the form usable and to protect stored submissions.
How long we keep your information
We keep service request submissions only as long as needed to handle the request and for reasonable business record-keeping. You may ask us at any time to delete the information you submitted, and we will do so.
We do not sell your personal information
We do not sell personal information submitted through this website. We also do not share it with anyone for advertising or marketing purposes.
Service providers
We rely on service providers to operate this website, such as the platform that hosts the website and its backend database, and an email delivery service used to send notifications of new service requests to our team. These providers process information only as needed to provide their services to us. We do not permit them to use submission details for their own purposes.
Access, correction, and deletion
You can ask us to show you the information you submitted through the form, correct it, or delete it. Call us, describe your request, and we will take care of it.
Contact us
If you have questions about this Privacy Policy or how your information is handled, contact us:
Mr. Chimney Sweep Inc.
Phone: (732) 532-3998
Website: mrchimneysweepinc.com
Changes to this policy
If we change how this website handles form submissions, we will update this page and the date above. The version posted here applies to submissions made through the website.